topic RE: Netsight NMS: Device state is down while it's up! in Network Architecture & Design https://community.extremenetworks.com/t5/network-architecture-design/netsight-nms-device-state-is-down-while-it-s-up/m-p/14725#M2129 Thats righ so sorry I didn't notice .. but in this two switches when I open the device view I couldn't see the port states! when I oppened a neighbor switch and check the port connected to the first error giving switch I only see the mac!<BR /> <BR /> and I have no alarms... I reconfigured snmp to solve the issue! Sat, 14 Oct 2017 17:57:00 GMT Yusuf_Kabbara 2017-10-14T17:57:00Z Netsight NMS: Device state is down while it's up! https://community.extremenetworks.com/t5/network-architecture-design/netsight-nms-device-state-is-down-while-it-s-up/m-p/14722#M2126 Some switches in my network are being displayed as down on the map while they're up ...<BR /> <BR /> I can remotely access them!<BR /> <BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="e10fe642093f4dadb1dcc95d6aaf90e6_RackMultipart20171014-106174-1kansuy-001_inline.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/5907i2A02C15AB1BC79EB/image-size/large?v=v2&amp;px=999" role="button" title="e10fe642093f4dadb1dcc95d6aaf90e6_RackMultipart20171014-106174-1kansuy-001_inline.png" alt="e10fe642093f4dadb1dcc95d6aaf90e6_RackMultipart20171014-106174-1kansuy-001_inline.png" /></span></P><BR /> <BR /> Sat, 14 Oct 2017 16:36:00 GMT https://community.extremenetworks.com/t5/network-architecture-design/netsight-nms-device-state-is-down-while-it-s-up/m-p/14722#M2126 Yusuf_Kabbara 2017-10-14T16:36:00Z RE: Netsight NMS: Device state is down while it's up! https://community.extremenetworks.com/t5/network-architecture-design/netsight-nms-device-state-is-down-while-it-s-up/m-p/14723#M2127 Sorry but I don't see any switch that is down in your example.<BR /> <BR /> The orange arrow icon means that the device is up but there is an active alarm i.e. port down<BR /> <BR /> Cheers,<BR /> Ron Sat, 14 Oct 2017 17:57:00 GMT https://community.extremenetworks.com/t5/network-architecture-design/netsight-nms-device-state-is-down-while-it-s-up/m-p/14723#M2127 Ronald_Dvorak 2017-10-14T17:57:00Z RE: Netsight NMS: Device state is down while it's up! https://community.extremenetworks.com/t5/network-architecture-design/netsight-nms-device-state-is-down-while-it-s-up/m-p/14724#M2128 a red arrow pointing down = device down/unreachable Sat, 14 Oct 2017 17:57:00 GMT https://community.extremenetworks.com/t5/network-architecture-design/netsight-nms-device-state-is-down-while-it-s-up/m-p/14724#M2128 Ronald_Dvorak 2017-10-14T17:57:00Z RE: Netsight NMS: Device state is down while it's up! https://community.extremenetworks.com/t5/network-architecture-design/netsight-nms-device-state-is-down-while-it-s-up/m-p/14725#M2129 Thats righ so sorry I didn't notice .. but in this two switches when I open the device view I couldn't see the port states! when I oppened a neighbor switch and check the port connected to the first error giving switch I only see the mac!<BR /> <BR /> and I have no alarms... I reconfigured snmp to solve the issue! Sat, 14 Oct 2017 17:57:00 GMT https://community.extremenetworks.com/t5/network-architecture-design/netsight-nms-device-state-is-down-while-it-s-up/m-p/14725#M2129 Yusuf_Kabbara 2017-10-14T17:57:00Z RE: Netsight NMS: Device state is down while it's up! https://community.extremenetworks.com/t5/network-architecture-design/netsight-nms-device-state-is-down-while-it-s-up/m-p/14726#M2130 I can help you with tunning software, write me to email jairojash@hotmail.com<BR /> Sat, 14 Oct 2017 17:57:00 GMT https://community.extremenetworks.com/t5/network-architecture-design/netsight-nms-device-state-is-down-while-it-s-up/m-p/14726#M2130 Jairo_Rojas_Her 2017-10-14T17:57:00Z