topic Ridgeline server2012 r2 instalation error in Network Architecture & Design

Ridgeline server2012 r2 instalation error

prasanna_annadu — Sun, 15 Mar 2015 11:21:00 GMT

I have installed ridgeline at server 2012r2 then http://ridegline.server:8080/Ridgeline.jnlp download that file and run this error occured.

Java(TM) web start 11.31.2.13-fcs (can not find message file)

RE: Ridgeline server2012 r2 instalation error

Bill_Stritzinge — Sun, 15 Mar 2015 19:39:00 GMT

Did you use the specific Server 2012 install? There is a version that installs specifically for that OS version.

RE: Ridgeline server2012 r2 instalation error

prasanna_annadu — Sun, 15 Mar 2015 20:05:00 GMT

Ridgeline 4.0

RE: Ridgeline server2012 r2 instalation error

Bill_Stritzinge — Sun, 15 Mar 2015 20:18:00 GMT

There is a specific Ridgeline 4.0 installed for Server 2012r2 that was delivered with Ridgeline 4.0 Patch 1 - Have you installed all of the patches?

RE: Ridgeline server2012 r2 instalation error

prasanna_annadu — Mon, 16 Mar 2015 22:23:00 GMT

hi Bill,

already install Ridgeline 4.0 patch1 its not working.

RE: Ridgeline server2012 r2 instalation error

prasanna_annadu — Mon, 16 Mar 2015 22:23:00 GMT

ridgeline console client side its open, but server console not opening

RE: Ridgeline server2012 r2 instalation error

Bill_Stritzinge — Mon, 16 Mar 2015 22:49:00 GMT

OK.. Not it gets fun to troubleshoot... There are 3 patch levels for Ridgeline 4.0 - Patch1-3, you need to make sure you are on the latest patch level. Next, make sure your Java is up to date, I would personally download the latest Java 8.x and install it. Next, once you get the Java installed, remove all old versions (newest Java should do this automatically) and then clear the Java cache from the Java Control panel icon. Try again and lets see what you get..

RE: Ridgeline server2012 r2 instalation error

prasanna_annadu — Tue, 17 Mar 2015 15:15:00 GMT

Thanks Bill its working fine.

but i don't know my console password. reset my admin password but not reset this console same error Occurred

RE: Ridgeline server2012 r2 instalation error

Bill_Stritzinge — Tue, 17 Mar 2015 17:55:00 GMT

admin/admin is the default password, as you may already know there is a password reset tool in the Ridgeline application group.. Is it working now?

RE: Ridgeline server2012 r2 instalation error

prasanna_annadu — Tue, 17 Mar 2015 17:55:00 GMT

ridgeline 3.1 admin/admin(username/password) not open. how to rest password

RE: Ridgeline server2012 r2 instalation error

prasanna_annadu — Wed, 18 Mar 2015 16:52:00 GMT

Thanks Bill

RE: Ridgeline server2012 r2 instalation error

venkatachalam — Wed, 17 Mar 2021 13:04:00 GMT

how to reset ridgeline 4.0 admin password reset?

venkatachalam

RE: Ridgeline server2012 r2 instalation error

SamPirok — Thu, 18 Mar 2021 00:46:00 GMT

Hi @venkatachalam, does this guide help you? https://extremeportal.force.com/ExtrArticleDetail?an=000079884&q=%20reset%20ridgeline%204.0%20admin%20password%20