topic Re: Cannot log on to Identity engine dashboard, via console is working fine. in Network Architecture & Design

Cannot log on to Identity engine dashboard, via console is working fine.

Sacha_Brys — Wed, 06 Feb 2019 17:16:18 GMT

Hi team,
Logging on to the identity engine is not working anymore.
I get the message : Access not allowed
Allthough I know that I 'm using the right password of the 'admin' user to log on to.
With that same password it's working in the console.
I also do know that I type it well there is a show button near the field to type the password.

What happened here ?
Thanks in advance.

Re: Cannot log on to Identity engine dashboard, via console is working fine.

Ronald_Dvorak — Wed, 06 Feb 2019 17:30:05 GMT

Hi Sacha,

do you mean access to the NAC via web interface ?!
Could you provide a screenshot.

And with console you mean ssh access to the NAC or XMC console ?!

-Ron

Re: Cannot log on to Identity engine dashboard, via console is working fine.

Sacha_Brys — Wed, 06 Feb 2019 17:33:37 GMT

No, sorry I am talking about: Avaya Identity Engine, it does the same as NAC.