topic X460 Fan module FB Shipping Part? in Network Architecture & Design https://community.extremenetworks.com/t5/network-architecture-design/x460-fan-module-fb-shipping-part/m-p/13516#M920 Hi. I need to do a RMA process for a Summit X460 Fan module FB. I must first send the defective part to extreme in order to deliver me the replacement part? Tue, 26 Sep 2017 08:34:00 GMT KIM_dong_yup 2017-09-26T08:34:00Z X460 Fan module FB Shipping Part? https://community.extremenetworks.com/t5/network-architecture-design/x460-fan-module-fb-shipping-part/m-p/13516#M920 Hi. I need to do a RMA process for a Summit X460 Fan module FB. I must first send the defective part to extreme in order to deliver me the replacement part? Tue, 26 Sep 2017 08:34:00 GMT https://community.extremenetworks.com/t5/network-architecture-design/x460-fan-module-fb-shipping-part/m-p/13516#M920 KIM_dong_yup 2017-09-26T08:34:00Z RE: X460 Fan module FB Shipping Part? https://community.extremenetworks.com/t5/network-architecture-design/x460-fan-module-fb-shipping-part/m-p/13517#M921 It depends on which type of RMA for your device. For Return and Replace RMA, you will need to return the equipment prior to getting a replacement shipped to you. You can refer to below article for RMA FAQ.<BR /> <A href="https://gtacknowledge.extremenetworks.com/articles/How_To/Return-Material-Authorization-RMA-Process-and-FAQ" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/How_To/Return-Material-Authorization-RMA-Process-...</A><BR /> <BR /> Submit an RMA Case on the Extreme Portal<BR /> <A href="https://gtacknowledge.extremenetworks.com/articles/How_To/Submit-RMA-via-New-Support-Portal" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/How_To/Submit-RMA-via-New-Support-Portal</A><BR /> <BR /> Tue, 26 Sep 2017 08:48:00 GMT https://community.extremenetworks.com/t5/network-architecture-design/x460-fan-module-fb-shipping-part/m-p/13517#M921 Steven_Lin 2017-09-26T08:48:00Z RE: X460 Fan module FB Shipping Part? https://community.extremenetworks.com/t5/network-architecture-design/x460-fan-module-fb-shipping-part/m-p/13518#M922 Thank you for assist. Tue, 26 Sep 2017 08:48:00 GMT https://community.extremenetworks.com/t5/network-architecture-design/x460-fan-module-fb-shipping-part/m-p/13518#M922 KIM_dong_yup 2017-09-26T08:48:00Z