topic Re: AP-7131 impossible to make the connection in order to configure the device in Security & Access Control

AP-7131 impossible to make the connection in order to configure the device

KIRBIHLER — Fri, 21 May 2021 22:44:10 GMT

The configuration of the WiFi router is not possible with GoogleChrome, Mozilla, Edge...
No current browsers allow to display the access configuration pages.

I try with Netscape, but the system ask to install Adobe Flash ?!?

Re: AP-7131 impossible to make the connection in order to configure the device

Tomasz — Fri, 21 May 2021 23:21:51 GMT

Hi,

Please see: https://extremeportal.force.com/ExtrProductDetail?id=01t2T000002kZbAQAU

Re: AP-7131 impossible to make the connection in order to configure the device

KIRBIHLER — Fri, 04 Jun 2021 16:59:07 GMT

Hi, Thanks for your answser, I am sorry but the model is, AP-8132... impossible to make the connection in order to configure the device !

could you help, thx a lot

Re: AP-7131 impossible to make the connection in order to configure the device

Tomasz — Sat, 05 Jun 2021 04:30:11 GMT

Hi,

What error you get? If it was just the Flash issue, solutions mentioned should do the work. Do you get 404 or 403 perhaps? What WiNG firmware version is that running?

Kind regards,

Tomasz

Re: AP-7131 impossible to make the connection in order to configure the device

KIRBIHLER — Mon, 07 Jun 2021 14:23:38 GMT

Hi Thomas,

No flash seems needed for AP-8132

The message from Netscape :

Unable to connect

Navigator can't establish a connection to the server at 10.71.1.125.

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Navigator is permitted to access the Web.

Kind Regards,

Thierry

Re: AP-7131 impossible to make the connection in order to configure the device

KIRBIHLER — Tue, 08 Jun 2021 17:17:49 GMT

Hello,

the logon screen is now available, with palemoon v28.17.0 (flash included) and WiNG v5.2 !

but we lost the login & password.

Kind Regards,

Thierry

Re: AP-7131 impossible to make the connection in order to configure the device

Tomasz — Tue, 15 Jun 2021 22:10:02 GMT

Hi Thierry,

Do you have some configuration backup available?

Depending on the situation, in few cases it might be an option to perform factory reset of the controller (with reset:FactoryDefault console credentials) and reapply the config from the backup. But yeah, this is disruptive.

Kind regards,

Tomasz

Re: AP-7131 impossible to make the connection in order to configure the device

KIRBIHLER — Thu, 01 Jul 2021 16:36:39 GMT

Hi Thomas,

we finally found our access password… everything alright.

Thanks a lot.

kind regards, Thierry