topic Re: Dojo badges not showing in Training (Extreme Dojo)

Dojo badges not showing

DrankThePurpleS — Mon, 05 Oct 2020 11:41:20 GMT

I see some users have dojo badges showing, I have profile, nothing showing. What am I missing here?

???

Re: Dojo badges not showing

SamPirok — Mon, 05 Oct 2020 18:57:22 GMT

Hello, we are working on updating the badge system in the Community as we speak, my apologies for the incorrect badge display currently. In the mean time, if you can tell me which badges you should have, I will personally update your profile to show the correct achievements.

Re: Dojo badges not showing

dpanev — Tue, 02 Mar 2021 23:15:24 GMT

I have the same issue. Also i wanted to ask if you could enable my hero Forum access. Will i get a gift for my purple belt? 🙂

Re: Dojo badges not showing

SamPirok — Wed, 03 Mar 2021 01:55:49 GMT

Hi @dpanev, I’ve enabled access to the Hero forum for you and you should also see your purple belt displayed now. Congratulations on earning the purple belt!! The only gift we have for earning the purple belt is the gift of knowledge at the moment, but I’m hoping to bring other incentives to the community when we launch our gamification system, hopefully later this year.

Re: Dojo badges not showing

Amaury — Mon, 15 Mar 2021 04:27:52 GMT

@Sam Pirok could you display my black belt?

Best regards.

Amaury

Re: Dojo badges not showing

SamPirok — Mon, 15 Mar 2021 04:29:53 GMT

Hi Amaury, thanks for reaching out, you should see your black belt badge now. Congratulations on earning the black belt!!

Re: Dojo badges not showing

Tomasz — Mon, 22 Mar 2021 23:30:52 GMT

Hi,

BTW I realized recently that recert items are not appearing on the Dojo landing page. If you thing you should get one but it’s not there, it’d be good to raise a ticket at the Dojo.

Cheers,

Tomasz

Re: Dojo badges not showing

StephanH — Tue, 23 Mar 2021 00:51:22 GMT

I can confirm the behavior. I have opened a ticket about this some days ago.
I received a reply that the Dojo team is working to prevent this from happening again. However, they could not tell me when this will be ensured again.
Therefore, it is the best to monitor his achievements and as written by Tomasz to open a ticket if something is missing.

Re: Dojo badges not showing

fridolinseils — Wed, 24 Mar 2021 03:33:53 GMT

Hi Sam,

I have the same issue as well. I earned the purple belt 🙂

Thank you in advance.

Best Regards,

Frido

Re: Dojo badges not showing

SamPirok — Wed, 24 Mar 2021 21:49:13 GMT

Hi @fridolinseils, thank you for letting me know, you should see the purple belt badge now. Congratulations on earning the purple belt!!

Re: Dojo badges not showing

kevin_phi — Thu, 25 Mar 2021 00:42:07 GMT

Hi @Sam Pirok,

I have the same issue. I passed my third ECS certification last week. Purple Belt visible on my Dojo portal but not on my Hub portal.

Could you have a look please ?

Thank you in advance. Take care.

Kind regards,

Kevin

Re: Dojo badges not showing

SamPirok — Thu, 25 Mar 2021 00:53:31 GMT

Hi @kevin_phi , thank you for letting me know. You should see the purple belt badge on your community profile now, my apologies for the delay there. Congratulations on earning the purple belt, that’s great!!

Re: Dojo badges not showing

PeterK — Thu, 25 Mar 2021 02:13:16 GMT

Hi Stephan,

be sure, that this is happening again… Everytime I need to do a re-cert I need to open a case. In 99% it is not auto-enrolled. My colleagues have same issue. I was hoping, that the update from begin of march solve this. But with information from my colleagues situation, I can confirm: NO.

For me, the main idea of dojo and what normaly should work, is good, but the real situation is a nightmare.