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content_type.label.conversation Device AH-xxxxxx Connect State Change: The CAPWAP connection was lost. PART 2

I dont think this fully solved. Yeah, turning on persistent NAT on the Sonicwall dramatically fixes them popping on and offline - they bounce up and down quite quickly watching the management web interface - but there are still emails coming in, sure a lot less, but still coming in with that change...

content_type.label.conversation Extreme IQ - Update "What's New"

Hi, Just for background, you know when you login to your Extreme IQ interface, and you see the banner that says its been updated, click to see whats new. Well, I just noticed something. I was getting at least 4-5 (sometimes more) emails saying that, “Device x Connect State Changed - the CAPWAP con...

Heatmaps

Anyone else here, want the ability to say how high up each AP is installed? and also whether its mounted on a wall or a ceiling?I know I do.We can have two offices here with different ceiling heights, and being stuck with setting a single height cant produce as accurate as possible heatmaps, can it?...

Changed passphrase, tried to update devices and got this error message:

Hi, I saw this error when i tried to update a single AP, and now that i selected a bunch of AP’s, they are all showing this error message. “the cli interface wifi0 radio profile radio_ng_ac0 execute failed, caused by: unknown error”. The error may have been there prior to the change i made, however,...

Ob-Boarding without a serial number

Hi, So, I have an AP1130 that was physically installed as construction of the building was being completed. I no longer have the box that had a sticker on it with the serial number and MAC address. Its also in a place where I cant see the underside of the AP (I hope there is a sticker there with t...

NTP and Outdoor AP1130's

Hi, I noticed within the ExtremeIQ-Pilot interface, that I have a handful of outdoor AP1130’s, that are showing N/A under NTP, while other AP1130’s have Enabled under NTP. here is a screenshot of that (note the red lines): In settings, NTP is enabled globally, so I'm unsure why some are enabled a...

Best - Most reliable Firmware by AP ?

Hi, I have about 140 AP650’s and around 12 external AP1130’s. The AP650’s are all running 10.0.5.0 (10.0r5) Firmware.The AP1130’s are running 8.2.4.0 (8.2r4) firmware. In reading and posting a bunch of things on this community forum, I have read may a post complaining about things getting worse (Ma...

content_type.label.conversation Feature Request here, or elsewhere?

Here are some feature ideas; if i need to post elsewhere or contact our rep, please let me know. On Network Plan 360, being able to set individual heights for access points.Although if I'm being honest, the individual height part should have been an initial option, and not a feature request. You ma...

Power Supply for AP1130

I have looked everywhere for an PSU for an AP1130, and even bought one that was sold as it was for an 1130, but when i got it, the end on the PSU was completely different. Its installed in a place where im having to use a media converter, and that cant inject PoE. Hence needing an external PSU. for...

Major bug in Network plan 360

I have a floor plan that is one building, but half of it is called M and the other half N. Thankfully, the left side is N and the right side is M. I uploaded the entire floor plan, and then just selected the area I wanted to keep. N and M are two floors, and I did the above for both floors of M a...

External Power Supply for an outdoor AP1130

I posted this same post in the AP forum, but after almost a week, no one has replied, so i thought to post it here, in the technical forum, hoping for some help: I have looked everywhere for an PSU for an AP1130, and even bought one that was sold as it was for an 1130, but when i got it, the end on...

How to block a single MAC Address

Hi,I work in a school that has Pre-K all the way through to 12th grade. We have been experiencing issues, where people will get bumped off the wifi, or they will connect but not get an IP address. Also, the normally green cloud next to the AP, goes red. I jump into the firewall and connection diag...

content_type.label.conversation Macbook-Pro-8 Anyone having issues?

Hi,I work in a school that has Pre-K all the way through to 12th grade. We have been experiencing issues, where people will get bumped off the wifi, or they will connect but not get an IP address (we have an in-house DHCP server). Also, the normally green cloud next to the AP, goes red. Then we wi...

DHCP giving internal DNS and ExtremeIQ having DNS Enabled

We have a DHCP server, that hands out IP addresses (to over 2500 devices), and part of that, is handing out two IP addresses, for two internal servers that are DNS servers. I noted that within the management interface of ExtremeIQ, DNS was enabled, and had two external DNS IP addresses. Im going to...

A question of multi-floor buildings & height - Network Plan 360

Hi, I have created lot of buildings, and also the floor plan, but now I've come to one building that has three floors.When you create the floor it asks for its width and height. So when I create floor 1 and say its 20 feet high, then create the floor 2, am I putting in its height - say 30 feet, or a...

Device PLAN-08959D just showed up under Devices

For some strange reason, a device called PLAN-08959D just showed up under my Devices. I have no idea what that is, its not even got an IP I would have in my ranges, not event he firmware version im running. very odd. It might have been that I changed the view from All, to Plan, Real & Simulate...

Height of AP's within Network Plan 360

I work for a school, and within one 60x60ft building, we can have four classrooms, each one with a AP650 in it. Ive been creating the floor plans for each building, and noticed that I can only specify the install height of the AP in general terms, meaning I cant set the install height per AP, it ap...

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