When i upgrade a Summitstack (8 nodes X250e-24x) with new firmware (XOS) then not all nodes wil be upgraded.


When i upgrade a Summitstack (8 nodes X250e-24x) with new firmware (XOS) then not all nodes wil be upgraded. Downloading goes well, but installing of the new firmware fails. Anyone got an idea what goes wrong, and knows how to solve this problem ?

26 replies

Userlevel 5
Otto,

Can you provide what errors you see in the log? Please post the pertinent stack errors from "show log". I would suspect that that you have nodes that are in different partitions which are preventing you from updating.

Bill
Hi Bill,

Thx for replying !

This is what i see in the log:
09/18/2016 16:01:22.21 Slot-8: Upgrade failed, installation: Got error from installer DLL
09/18/2016 16:01:00.15 Slot-7: Upgrade failed, installation: Got error from installer DLL
09/18/2016 15:59:09.24 Slot-6: Upgrade failed, installation: Got error from installer DLL

TIA,
Otto
Userlevel 5
Otto,

I have never seen that error before but I would suspect something with the code version or file that you are trying to install. When you update a stack it will upgrade the last switch first all the way through the master. What version of code (with file name) are you trying to use and did you download from the support site?

Bill
Bill,

filename: summitX-15.3.1.4-patch1-10.xos
I downloaded this from the support site

Otto
Userlevel 5
Otto,

I would re-download the file and try again, the file may have gotten corrupted. Can you try again and let me know?

Thanks,

Bill
Bill,

Done that already, and also did a MD5 check. I also tried another/newer version of the software.
None solved my problem. We have 36 stacks (36 x 8 switches).... :-((

Otto
Userlevel 5
Otto,

Can you show me a "show slot" and "show switch" and "show version" ? Sometimes I have seen errors updating if you are going from too old a version to current. Let me know, we will figure it out!

Bill
Bill,

Slot-1 Stack.1 # show version
Slot-1 : 800215-00-03 1120G-81675 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-2 : 800215-00-03 1120G-81679 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-3 : 800215-00-03 1213G-80784 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-4 : 800215-00-03 1213G-80783 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-5 : 800215-00-03 1213G-80782 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-6 : 800215-00-03 1213G-80781 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-7 : 800215-00-03 1213G-80780 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-8 : 800215-00-03 1213G-80779 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5

Slot-1 Stack.2 # show switch
SysName: Stack
SysLocation:
SysContact: support@extremenetworks.com, +1 888 257 3000
System MAC: 02:04:96:52:5A:38
System Type: X250e-24x (Stack)

SysHealth check: Enabled (Normal)
Recovery Mode: All
System Watchdog: Enabled

Current Time: Thu Sep 22 13:43:47 2016
Timezone: [Auto DST Enabled] GMT Offset: 60 minutes, name is cet.
DST of 60 minutes is currently in effect, name is not set.
DST begins every second Sunday March at 2:00
DST ends every first Sunday November at 2:00

Boot Time: Sat Mar 29 05:08:13 2014
Boot Count: 16
Next Reboot: None scheduled
System UpTime: 908 days 8 hours 35 minutes 33 seconds

Slot: Slot-1 * Slot-2
------------------------ ------------------------
Current State: MASTER BACKUP (In Sync)

Image Selected: secondary secondary
Image Booted: secondary secondary
Primary ver: 12.0.3.16 15.3.1.4
Secondary ver: 15.3.3.5 15.3.3.5
patch1-4 patch1-4

Config Selected: primary.cfg
Config Booted: primary.cfg

primary.cfg Created by ExtremeXOS version 15.3.3.5
685506 bytes saved on Sun Sep 18 16:23:36 2016

Slot-1 Stack.3 # show slot
Slots Type Configured State Ports
--------------------------------------------------------------------
Slot-1 X250e-24x X250e-24x Operational 26
Slot-2 X250e-24x X250e-24x Operational 26
Slot-3 X250e-24x X250e-24x Operational 26
Slot-4 X250e-24x X250e-24x Operational 26
Slot-5 X250e-24x X250e-24x Operational 26
Slot-6 X250e-24x X250e-24x Operational 26
Slot-7 X250e-24x X250e-24x Operational 26
Slot-8 X250e-24x X250e-24x Operational 26

Note: I have already tried to install a newer version of the software prior to the present installed version on the inactive image, but without success.

TIA
Otto
Userlevel 5
Otto,

Everything there looks good on the stacking front thus far, can you send me the output of "show stacking" and "show version images" ? One thing that I did notice is that there looks to be a version mismatch on the master and the backup. If you look at master/backup in the primary on the master you have 12.0.3.16 and the backup you have 15.3.14, sometimes upgrading from 12.0.x code as per your master things can go sideways. When you send me your "show ver images" we can take it from there.

Bill
Bill,

Slot-1 Stack.1 # show stacking
Stack Topology is a Ring
Active Topology is a Ring
Node MAC Address Slot Stack State Role Flags
------------------ ---- ----------- ------- ---
*00:04:96:52:5a:38 1 Active Master CA-
00:04:96:52:5a:37 2 Active Backup CA-
00:04:96:6d:1f:e8 3 Active Standby CA-
00:04:96:6d:1f:e3 4 Active Standby CA-
00:04:96:6d:1f:e2 5 Active Standby CA-
00:04:96:6d:1f:f4 6 Active Standby CA-
00:04:96:6d:20:06 7 Active Standby CA-
00:04:96:6d:1f:ff 8 Active Standby CA-
* - Indicates this node
Flags: (C) Candidate for this active topology, (A) Active Node
(O) node may be in Other active topology
Slot-1 Stack.2 #
Slot-1 Stack.2 #

Slot-1 Stack.2 # show version images
Card Partition Installation Date Version Name Branch
------------------------------------------------------------------------------
Slot-1 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-1 secondary Wed Mar 26 16:38:04 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-1 secondary Thu Mar 27 10:56:56 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-2 primary Sun Sep 18 16:58:03 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-2 secondary Wed Mar 26 16:23:33 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-2 secondary Thu Mar 27 10:56:21 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-3 primary Sun Sep 18 17:00:50 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-3 secondary Wed Mar 26 16:23:38 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-3 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-4 primary Sun Sep 18 17:01:02 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-4 secondary Wed Mar 26 16:23:29 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-4 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-5 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-5 secondary Wed Mar 26 16:23:25 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-5 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-6 primary Sun Sep 18 16:52:51 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-6 secondary Wed Mar 26 16:23:31 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-6 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-7 primary Sun Sep 18 16:54:57 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-7 secondary Wed Mar 26 16:23:48 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-7 secondary Thu Mar 27 08:56:20 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-8 primary Sun Sep 18 16:55:21 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-8 secondary Wed Mar 26 16:23:38 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-8 secondary Thu Mar 27 08:56:21 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4

Otto
Userlevel 6
Hi Otto, I agree with Bill.

This issue might be related to an old EXOS version installed in 2 stacking nodes.

All other nodes have downloaded the EXOS code 15.3.1.4 to the primary partition except Slot-1 and Slot-5 as follows:

Slot-1 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-5 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16

Did you try to download the EXOS code only to Slot-1 primary and then to Slot-5 primary?
Hi Henrique,

I did that with another stack (with X250e-24x) and had the same problem. I downloaded software to the faulty slots. So every slot had the same software. But when i rebooted the stack, some slots failed to come up, and i had to synchronize and rebooted the slots.

I also upgraded stacks with X440-24x switches with no problems. My opinion is that this a problem only with X250 switches and/or software.

We have 12 stacks (8 x X250-24x) and 24 stacks (8 x X440-24x). I am still struggling with the X250's, but i'm glad with every help you give me...

TIA
Otto
Userlevel 5
Otto,

Agree with Henrique, because the two slots have older code that has images named "12.0.3.16-summitx450-12.0.316.xos" you need to update the slots primary's to match the rest of them. To do that you need to update the primary on slot 1 and 5 - to do that you need to do the update specifically by doing the following "download image [i] vr vr- primary" - when you are downloaded install it but do not reboot. Once you have that installed you can try the update from there.

Bill
Userlevel 5
Otto,

The other issues that could be you have some slots in the stack that are on the wrong partition. All of slot have to be in the same location, i.e... all slots need to be booted in the primary partition. Telnet into each slot and do the "show switch" command. Take a look and let me know.

Bill
Userlevel 6
Bill Stritzinger wrote:

Otto,

The other issues that could be you have some slots in the stack that are on the wrong partition. All of slot have to be in the same location, i.e... all slots need to be booted in the primary partition. Telnet into each slot and do the "show switch" command. Take a look and let me know.

Bill

I believe that for this stack all nodes have booted through Secondary partition due to the below output:

Slot-1 secondary 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-2 secondary 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-3 secondary 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-4 secondary 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-5 secondary 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-6 secondary 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-7 secondary 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-8 secondary 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4

Since all nodes are operational and need the same EXOS version to work properly it seems the stack has booted through Secondary partition with EXOS code 15.3.3.5-patch1-4.
Bill,

Ok...so i need to update slot 1 and slot 5, no reboot, and then do a stacking upgrade with newer software to the inactive image...

Otto
Userlevel 5
Otto,

Yes.. Once they have the software installed you can try to add it again. Before you do check the version images and also go to each slot and make sure each one is booted into the same partition.

Bill
Bill, Henrique

I will upgrade the next stack (all X250e-24x) like the way you told me. I will do that with

Slot-1 Stack.3 # show switch

SysName: Stack
SysLocation:
SysContact: support@extremenetworks.com, +1 888 257 3000
System MAC: 02:04:96:6D:0B:A7
System Type: X250e-24x (Stack)

SysHealth check: Enabled (Normal)
Recovery Mode: All
System Watchdog: Enabled

Current Time: Wed Sep 21 06:44:21 2016
Timezone: [Auto DST Enabled] GMT Offset: 60 minutes, name is cet.
DST of 60 minutes is currently in effect, name is not set.
DST begins every second Sunday March at 2:00
DST ends every first Sunday November at 2:00

Boot Time: Thu Mar 27 05:06:44 2014
Boot Count: 8
Next Reboot: None scheduled
System UpTime: 909 days 1 hour 37 minutes 37 seconds

Slot: Slot-1 * Slot-2
------------------------ ------------------------
Current State: MASTER BACKUP (In Sync)

Image Selected: secondary secondary
Image Booted: secondary secondary
Primary ver: 12.0.3.16 12.0.3.16
Secondary ver: 15.3.3.5 15.3.3.5
patch1-4 patch1-4

Config Selected: primary.cfg
Config Booted: primary.cfg

primary.cfg Created by ExtremeXOS version 15.3.3.5
692889 bytes saved on Tue Sep 29 11:13:56 2015

Slot-1 Stack.2 # show version images primary
Card Partition Installation Date Version Name Branch
------------------------------------------------------------------------------
Slot-1 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-2 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-3 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-4 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-5 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-6 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-7 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-8 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16

Slot-1 Stack.4 # show version images secondary
Card Partition Installation Date Version Name Branch
------------------------------------------------------------------------------
Slot-1 secondary Wed Mar 26 16:43:28 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-1 secondary Thu Mar 27 11:00:58 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-2 secondary Wed Mar 26 16:33:18 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-2 secondary Thu Mar 27 11:00:25 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-3 secondary Wed Mar 26 16:33:25 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-3 secondary Thu Mar 27 09:00:25 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-4 secondary Wed Mar 26 16:33:14 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-4 secondary Thu Mar 27 09:00:25 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-5 secondary Wed Mar 26 16:33:27 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-5 secondary Thu Mar 27 09:00:25 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-6 secondary Wed Mar 26 16:33:13 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-6 secondary Thu Mar 27 09:00:25 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-7 secondary Wed Mar 26 16:33:32 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-7 secondary Thu Mar 27 09:00:25 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4
Slot-8 secondary Wed Mar 26 16:33:11 ___ 2014 15.3.3.5 summitX-15.3.3.5-patch1-4.xos v1533b5-patch1-4
Slot-8 secondary Thu Mar 27 09:00:24 UTC 2014 15.3.3.5 summitX-15.3.3.5-patch1-4-ssh.xmod v1533b5-patch1-4

Slot-1 Stack.1 # show version
Slot-1 : 800215-00-03 1208G-80311 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-2 : 800215-00-03 1208G-80313 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-3 : 800215-00-03 1208G-80312 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-4 : 800215-00-03 1213G-80774 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-5 : 800215-00-03 1213G-80775 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-6 : 800215-00-03 1213G-80773 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-7 : 800215-00-03 1208G-80272 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5
Slot-8 : 800215-00-03 1213G-80772 Rev 3.0 BootROM: 1.0.3.5 IMG: 15.3.3.5

-------------------------------------------------------------------------------------------------------------------------

download image 123.456.789.123 summitX-15.3.4.6-patch1-8.xos vr "VR-Default" primary

Image installed successfully
This image will be used only after rebooting the switch!

Slot-1 Stack.6 # show version images primary
Card Partition Installation Date Version Name Branch
------------------------------------------------------------------------------
Slot-1 primary Wed Sep 21 07:14:26 ___ 2016 15.3.4.6 summitX-15.3.4.6-patch1-8.xos v1534b6-patch1-8
Slot-2 primary Wed Sep 21 06:57:02 ___ 2016 15.3.4.6 summitX-15.3.4.6-patch1-8.xos v1534b6-patch1-8
Slot-3 primary Wed Sep 21 05:06:34 UTC 2016 15.3.4.6 summitX-15.3.4.6-patch1-8.xos v1534b6-patch1-8
Slot-4 primary Wed Sep 21 05:03:50 UTC 2016 15.3.4.6 summitX-15.3.4.6-patch1-8.xos v1534b6-patch1-8
Slot-5 primary Wed Sep 21 05:06:15 UTC 2016 15.3.4.6 summitX-15.3.4.6-patch1-8.xos v1534b6-patch1-8
Slot-6 primary Wed Sep 21 05:12:17 UTC 2016 15.3.4.6 summitX-15.3.4.6-patch1-8.xos v1534b6-patch1-8
Slot-7 primary Wed Sep 21 04:59:19 UTC 2016 15.3.4.6 summitX-15.3.4.6-patch1-8.xos v1534b6-patch1-8
Slot-8 primary Wed Sep 21 05:06:27 UTC 2016 15.3.4.6 summitX-15.3.4.6-patch1-8.xos v1534b6-patch1-8

so far so good....
I will now install some xmods, but i exspect no problems with that.

I will upgrade the faulty stacks per slot...

Thanks
Otto
Bill, Henrique

When i tried to upgrade 1 slot, it failed..

Installing to Slot-5(Standby): ............Error: Failed to install image on Slot-5 - This hardware is not supported for this software release. Please see the ExtremeXOS Concepts Guide for information on installing a newer software release. See the Release Notes for your hardware to verify the supported ExtremeXOS releases.

Install image failed: (see above error message)

Another slot however, was succesfull..

Slot-1 Stack.11 # show version images primary
Card Partition Installation Date Version Name Branch
------------------------------------------------------------------------------
Slot-1 primary Fri Sep 23 08:43:33 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-2 primary Sun Sep 18 16:58:03 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-3 primary Sun Sep 18 17:00:50 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-4 primary Sun Sep 18 17:01:02 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-5 primary Tue Apr 8 08:37:02 UTC 2008 12.0.3.16 summitX450-12.0.3.16.xos v1203b16
Slot-6 primary Sun Sep 18 16:52:51 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-7 primary Sun Sep 18 16:54:57 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10
Slot-8 primary Sun Sep 18 16:55:21 ___ 2016 15.3.1.4 summitX-15.3.1.4-patch1-10.xos v1531b4-patch1-10

Also telnet did not resolve the problem..

any ideas ?

TIA
Otto

Userlevel 5
Otto,

This goes back to you needing to upgrade that image on slot 5 manually to get it from the 12.0.3.16 summitX450-12.0.3.16.xos to summitx. There is a command that is not documented that will allow you to copy images from slot to slot as well. On this stack, try using the command "download image slot 1 summitX-15.3.1.4-patch1-10.xos slot 5 primary" and see what you get. This should get that slot updated. Let me know.

Glad to hear the other went better!!

Bill
Hi Bill,

It failed..

Slot-1 Stack.3 # download image slot 1 summitX-15.3.1.4-patch1-10.xos slot 5 primary
^
%% Invalid input detected at '^' marker.

The marker is at the 'u' at 'summit'

Otto
Userlevel 5
Otto,

You still need to get slot 5 updated, do the update like this "download image summitx-.xos slot 5 primary" - Lets get that done first and reboot the slot, show version images and make sure all of them are Summitx- -

Bill
Userlevel 7
Hi Otto,
Have you had any luck getting this stack upgraded since your last update?
Hi Drew,

No luck so far... I'm stuck and out of ideas...

Otto
Userlevel 7
Otto wrote:

Hi Drew,

No luck so far... I'm stuck and out of ideas...

Otto

The only other thing I can think of right now is that there could be some files "stuck" in the portion of the filesystem used for EXOS download and install. They'll need to be removed either by GTAC or by doing a recovery image install of EXOS on the affected slots.
If you're up for it, here's How to Use the BootROM Menu to Download and Install a New Image to an EXOS Switch
You can use this to go ahead and install the version you want to upgrade to.

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