I am running NetSight Inventory Manager 22.214.171.124. I have an archive routine which includes a bunch of Cisco switches. I have a few that fail every time with "Config file is empty". The strange this is that I have some other switches that appear to be configured the same way and are even running the same firmware. And those backup with success.
I have tried various methods of debugging on the Cisco switches to try and see what is going wrong, but I don't know of any way to log all session activity. I can do a 'debug telnet' and I can see that NetSight is indeed connecting to the switch via telnet. But beyond that I don't know what it's doing or how it's failing.
Does anyone know of a way that I can see what is failing? Or is there somewhere I can see what is being run by the archive routine? Then I could step through it myself and see what is failing.