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EROR: A stake record of the device was found in the redirector.

EROR: A stake record of the device was found in the redirector.

tranantech_hcm
New Contributor

Hello,

I got my Aerohive SR2208P second-hand and got Error 2: A stake record of the device was found in the redirector. Could someone please assist me what to do so I can add my device to ExtremeCloud IQ Connect?
The Serial Number is:

22081607200509

Thanks in advance! 🙂 

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Hello, I would usually be able to help with this for IQE devices, but for SR22xx and SR23xx switches you would need to open a support case to request help with removing the previous stake records. I’m sorry I couldn’t be more helpful here. 

View solution in original post

1 REPLY 1

SamPirok
Community Manager Community Manager
Community Manager

Hello, I would usually be able to help with this for IQE devices, but for SR22xx and SR23xx switches you would need to open a support case to request help with removing the previous stake records. I’m sorry I couldn’t be more helpful here. 

GTM-P2G8KFN