I am getting the above message, A stale record of the device was found in the redirector, when trying to add an access point to Cloud IQ. Can someone help me fix this please?
I just purchased 4 AP650 and controlled them with Extreme cloud connect mix with CLI to individual AP. My current problem is similar to one of this old post: https://community.extremenetw...
Hi, Sinds Yesterday when we login in the extreme cloudiq we doesn't see the devices anymore I think the Cloudiq had been updated yesterday and because 2fa has been turned on we now don't get the opt...
Hi, Attempted to onboard a (second hand) AP230 and received the following: "The following devices failed:" "02301407220747 The device appears to be in use by another VIQ" Presumably, ...
Hi everyone. I have a business wifi network, and I want to provide account for employee to access it. But I want each account to have only 2 devices, if logged in on the 3rd device, there ...
Dear Sir/Madam, We have tried to add an Aerohive AP230 into our ExtremeCloudIQ account however we are getting the following message: 02301412180233 The device appears to be in use by another VIQ. ...
I bought some secondhand AP's, when trying to add them to CloudIQ I'm getting the message: A stale record of the device was found in the redirector. This seems to be related to the SN# already being...
Hi I was reading in the latest version of the XIQ User Guide and it stated "Private Pre-Shared Key requires users to authenticate by entering a PPSK unique to each user (not available for 6 GHz)." ...