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ExtremeCloud IQ Connect Single Sign-On Error "SAML IdP auth failed, please contact administrator"

As per Case Number: 03173051, ExtremeCloud IQ Connect (freemium) SAML Single Sign-On fails with error "SAML IdP auth failed, please contact administrator for help" when integrating with Azure AD/Entra ID.This appears to be due to no Pilot licenses be...

A stale record of the device was found in the redirector

I've got a couple of second-hand old Aerohive AP's, and am getting this error when trying to add them to my ExtremeCloud IQ account. It would be great if @SamPirok or anyone else could help with this. Serial numbers:0550180220030805501803160570

Resolved! PPSK and 6GHz

HiI was reading in the latest version of the XIQ User Guide and it stated"Private Pre-Shared Key requires users to authenticate by entering a PPSK unique to each user (not available for 6 GHz)."Does anyone know if use in 6GHz something that may be ad...

Resolved! A stale record of the device was found in the redirector

Hi everyone,I’m trying to onboard a couple of legacy devices into ExtremeCloud IQ, but I’m hitting Quick Onboard failures with the following:05501803061368 A stale record of the device was found in the redirector.05501803061380 A stale record of the ...

Resolved! A stale record was found in the redirector

Hi, I purchased 2 access points from someone through Facebook marketplace. The s/n are 01501909130043 and 01501909130014. If someone could release them so I can onboard them I would greatly appreciate it. Thank you in advanced.

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