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My account 30 day trial expired; and now their HiveManager asks for an entitlement key. How do I continue using HiveManager, but on the CONNECT license instead?

My account 30 day trial expired; and now their HiveManager asks for an entitlement key. How do I continue using HiveManager, but on the CONNECT license instead?

hbsutcu
New Contributor

how do I move the APs from the current expired HiveManager to the new HiveManager CONNECT?

Can I use my existing account?

1 REPLY 1

samantha_lynn
Esteemed Contributor III

Unfortunately there is no way to convert a full featured version of ECIQ to Connect, you'd need to register for a new account and build from scratch. I've sent you a temporary key to get you back in to the trial ECIQ instance so you can remove your devices from the old inventory. Once you've done that you can add them to your new Connect inventory.

 

This guide reviews how to register for a Connect account: https://thehivecommunity.aerohive.com/s/article/Registering-for-HiveManager-Connect

GTM-P2G8KFN