Problem SAP - Aerohive AP - Error WSAECONNRESET: connection reset by peer

[jpaez]

Hi I have a problem with the data traffic of my wifi wifi, the connection with ERP SAP drops after a few minutes and the error of the title appears, we tested by LAN and it works perfectly as well as our firewall but when we connect to the aerohive we have the problem any suggestion, open the traffic?

[samantha_lynn]

I'm not sure what program that is, are you trying to SSH in to the APs? Could you try using PuTTY?

[samantha_lynn]

Could you provide a screen shot of where you are seeing that error, tech data from an AP having this issue, and the MAC address of the client you use to replicate the issue right before pulling tech data? That will give us a better idea of what we're dealing with and where we can go from here.

This guide reviews how to collect tech data from the CLI of an AP- https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI

If you'd rather share all of this data with me directly, please feel free to send it to communityhelp@aerohive.com.