05-03-2020 06:42 PM
The below 2 serial numbers are showing this error: The device appears to be in use by another VIQ
12115122502596
12115122502531
05-08-2020 01:49 PM
Hi Remi,
It seems this AP could have been in use or someone put your serial numbers by mistake. The best way would be to call GTAC so they can resolve that for you by removing redundant, already existing entries for these serial numbers.
https://www.extremenetworks.com/support/contact/
Hope that helps,
Tomasz
