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What are the steps to make Presence Analytics Settings on HiveManager Services visible since right know that setting doesn't show up in Settings? What are the steps

What are the steps to make Presence Analytics Settings on HiveManager Services visible since right know that setting doesn't show up in Settings? What are the steps

jose_perez
New Contributor

Dear Support,

 

Issue: I am trying to enable the Presence Analytics Settings on HiveManager Classic Platform but I don't see the Presence Analytics Settings on HiveManager Services as directed per instructions on https://thehivecommunity.aerohive.com/s/article/Enabling-Presence-Analytics

 

Platform: HiveManager Classic

Software Version: 8.2r2c

Build Time: 2019-01-19 00:11:25

 

Thank you for your time.

3 REPLIES 3

jose_perez
New Contributor

Thank you for answer. It really appreciated.

jose_perez
New Contributor

Thank you for answer. It really appreciated.

samantha_lynn
Esteemed Contributor III

Unfortunately presence analytics isn't available in HiveManager Classic any longer, that guide is outdated and I'll have it archived to avoid future confusion. Presence analytics is available in HiveManager (formerly NG), but it requires that you find an API (or build one) that will manage the presence analytics data delivered to the HiveManager.

GTM-P2G8KFN