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A stake record of the device was found in the redirector.

A stake record of the device was found in the redirector.

NateParks_
New Contributor

I have two AP’s that i am trying to register in ExtremeCloud IQ and i keep getting a message stating that “a stake record of the device was found in the redirector” 

the serial numbers of the two AP’s are 

Please help

1 ACCEPTED SOLUTION

Tomasz
Valued Contributor II

Hi,

 

Please call GTAC (https://www.extremenetworks.com/support/contact/) or let’s summon @Sam Pirok.

 

Cheers,

Tomasz

View solution in original post

40 REPLIES 40

BluOptical
New Contributor

Hi @Sam Pirok, can you please help me release 02501603150427 as I got the “a stake record of the device was found in the redirector”  error.

Thank you in advance

SamPirok
Community Manager Community Manager
Community Manager

Hi Mike, I’ve emailed you directly with a quick question and then I should be able to free these up for you as well. 

Mike_Lidgett
New Contributor

Hi

Any chance i can get 03701309020912 and 037011312241039 released?  I also get the “a stake record of the device was found in the redirector”  error.

 

Thank you in advanced

NateParks_
New Contributor

Thank you @Sam Pirok  worked perfectly you guys are the best!!!

SamPirok
Community Manager Community Manager
Community Manager

Thanks for the mention Tomasz!

Those devices should be free to use now Nate. Please let me know if you have any further trouble adding them to your inventory. 

GTM-P2G8KFN