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Resolved! The device appears to be in use by another VIQ - sorry, another one.

Hi,I recently purchased 4 second hand AP230s. Two worked flawlessly, unfortunately the other two are still assigned to another VIQ and the seller is unable to assist.Are you able to release 02301708022337 and 02301606060637 for me?Cameron

Resolved! Onboard failure - The device appears to be in use by another VIQ.

Hello,We had an AP130 still on the shelf and want to use it now. However, I'm unable to add the device. I'm getting this error message.Could you help me?The serial number of the device is: 01301704113729Thank you very much!

Bought some aerohive ap230 but get a “a stake record was found in the redirector” error when adding to my account.

The device serial numbers I am trying to add are: 02301603152464,02301603152747,02301603152828,02301708040031,02301708040053,02301708040196 and 02301708040210.Link I bought: https://www.ebay.com/itm/18478283180

ExtremeIQ on Prem update

Any idea when ExtremeIQ On-Prem is getting an update? The last update was June. Sadly, it looks like Extreme picked up Aerohive’s bad habit of ignoring On-Prem customers for long periods of time. I was really hoping we would get at least tri-annua...

Resolved! ERROR: A stake record of the device was found in the redirector

I am trying to add my device to ExtremeCloud but got an error Aerohive AP230 : A stake record of the device was found in the redirector. Please help me what to do so I can add my device to ExtremeCloud Connect?The Serial Number is: 02301507313235

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