Extreme Cloud
Questions and discussions about Extreme Cloud
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Device is in use

Hi, about 6 months ago, ive bought 5 Aerohive AP's 3x 130 1x 1130 from an auction. When i try to add them to the cloud i get a "device in use" error.How can we fix this issue? i dont know the previous owner and payed alot for the AP's, so it would be...

KhareT by New Contributor
  • 10 replies
  • 0 kudos

The device appears to be in use by another VIQ.

Hi,I recently got some second hand AP 230 from a client but the old IT company is unable/unwilling to release the AP's 23017072604532301707260653230170726050823017072605242301707260775230170726044923017072605292301707260538 Is there anyway to release...

xander by New Contributor
  • 7 replies
  • 0 kudos

Re: Device appears to be in use by another VIQ

I bought a used Aerohive SR 2024P and when I try to upload it to my Extreme cloud I get the following error:The following devices failed: 20261605190078The device appears to be in use by another VIQ.I reached out to the online company I bought the sw...

A stake record of the device was found in the redirector.

I recently purchased a decommissioned AP250. When attempting to onboard, I received the subject message. SN 02501705227373. Can you please check to see if this can be released? Thank you!Update: Also SN 22241607290052 and 19004522202009 (AH-SR2224P a...

JeremyS by New Contributor
  • 1 replies
  • 0 kudos