cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Extreme Connect API with Mobile Device Management Systems -> Issue caused by iOS 14.0.1

Extreme Connect API with Mobile Device Management Systems -> Issue caused by iOS 14.0.1

Extreme-LoCo
New Contributor

iOS 14.0.1 automatically enabled the Private MAC Address feature. If members within your organization upgrade to iOS 14.0.1, and enrollment within oneā€™s Mobile Device Management is prerequisite to connection to an SSID, then this feature will break connection to the SSID until it is disabled.

https://support.apple.com/en-us/HT211227

 

Disable the option.

The iDevice will be attempting to connect to the SSID utilizing a MAC Address that is not imported/whitelisted from your mobile device management.

 

 

1 REPLY 1

Zdeněk_Pala
Extreme Employee

Hi,

the MDM provides to XMC information about the physical MAC address.

If the wireless device does not use a physical MAC address then such a device is not considered as managed by MDM.

The best option is to disable the Private MAC address for that SSID.

Regards Zdeněk Pala
GTM-P2G8KFN