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Ridgline 4.0 SP2 when add switch timeout.

Ridgline 4.0 SP2 when add switch timeout.

Tavares_Belmont
New Contributor II

Hello guys!

After upgrade Ridgline SP1 to SP2 i tryed remove and add again one switch stack, but i cant add again, i tryed too follow gtac information bellow:


https://extremeportal.force.com/ExtrArticleDetail?an=000078168


https://extremeportal.force.com/ExtrArticleDetail?an=000078006

But i continue with this problem can someone help me? (see the picture and switch configuration)

ExtremeXOS
Copyright (C) 1996-2015 Extreme Networks. All rights reserved.
This product is protected by one or more US patents listed at http://www.extremenetworks.com/patents along with their foreign counterparts.
==============================================================================

Press the or '?' key at any time for completions.
Remember to save your configuration changes.

Slot-1 ADM.1 # sho
[KSlot-1 ADM.1 # show con
[KSlot-1 ADM.1 # show configuration | inc
[KSlot-1 ADM.1 # show configuration | include snmpMaster configuration

# Module snmpMaster configuration.
configure snmpv3 delete community "private"
configure snmpv3 delete community "public"
configure snmpv3 add group "v1v2cNotifyGroup" user "v1v2cNotifyUser1" sec-model snmpv2c
configure snmpv3 add group "v1v2cNotifyGroup" user "v1v2cNotifyUser2" sec-model snmpv2c
configure snmpv3 add community "3gb@t!" name "3gb@t!" user "v1v2c_ro"
configure snmpv3 add community "3gb@t!rw" name "3gb@t!rw" user "v1v2c_rw"
configure snmpv3 add community "v1v2cNotifyComm1" name "ST.173146567.10550" user "v1v2cNotifyUser1"
configure snmpv3 add community "v1v2cNotifyComm2" name "ST.173146567.10550" user "v1v2cNotifyUser2"
configure snmpv3 add target-addr "v1v2cNotifyTAddr1" param "v1v2cNotifyParam1" ipaddress 10.82.1.199 transport-port 10550 from 10.82.1.254 tag-list "defaultNotify"
configure snmpv3 add target-params "v1v2NotifyParam1" user "v1v2NotifyUser1" mp-model snmpv2c sec-model snmpv2c sec-level noauth
configure snmpv3 add target-params "v1v2cNotifyParam1" user "v1v2cNotifyUser2" mp-model snmpv2c sec-model snmpv2c sec-level noauth
configure snmp add notification-log default
Slot-1 ADM.2 #

[KSlot-1 ADM.2 # show snmpv3 community

Community Index : 3gb@t!
Community Name : 3gb@t!
Security Name : v1v2c_ro
Context EngineID : 80:00:07:7c:03:02:04:96:97:86:22
Context Name :
Transport Tag :
Storage Type : NonVolatile
Row Status : Active

Community Index : 3gb@t!rw
Community Name : 3gb@t!rw
Security Name : v1v2c_rw
Context EngineID : 80:00:07:7c:03:02:04:96:97:86:22
Context Name :
Transport Tag :
Storage Type : NonVolatile
Row Status : Active

Community Index : v1v2cNotifyComm1
Community Name : ST.173146567.10550
Security Name : v1v2cNotifyUser1
Context EngineID : 80:00:07:7c:03:02:04:96:97:86:22
[7mPress to continue or to quit: [m [60;D [KContext Name :
Transport Tag :
Storage Type : NonVolatile
Row Status : Active

Community Index : v1v2cNotifyComm2
Community Name : ST.173146567.10550
Security Name : v1v2cNotifyUser2
Context EngineID : 80:00:07:7c:03:02:04:96:97:86:22
Context Name :
Transport Tag :
Storage Type : NonVolatile
Row Status : Active

Total num. of entries in snmpCommunityTable : 4
Slot-1 ADM.3 #

Slot-1 ADM.3 # sho
[KSlot-1 ADM.3 # show snmp
[KSlot-1 ADM.3 # show snmp

snmp SNMP
snmpv3 SNMPv3

[KSlot-1 ADM.3 # show snmpv
[KSlot-1 ADM.3 # show snmpv3 ?

access Access
community Community
context Context
counters Counters
engine-info Engine Information
extreme-target-addr-ext Extreme Target Addr Ext Table
filter Filter Table
filter-profile Filter Profile Table
group Group
mib-view View
notify Notify
target-addr Target Addr Table
target-params Target Params Table
user User Name

[KSlot-1 ADM.3 # show snmpv3 ac
[KSlot-1 ADM.3 # show snmpv3 access

Group Name : admin
Context Prefix :
Security Model : USM
Security Level : Authentication Privacy
Context Match : Exact
Read View : defaultAdminView
Write View : defaultAdminView
Notify View : defaultNotifyView
Storage Type : NonVolatile
Row Status : Active

Group Name : initial
Context Prefix :
Security Model : USM
Security Level : No-Authentication No-Privacy
Context Match : Exact
Read View : defaultUserView
Write View :
Notify View : defaultNotifyView
Storage Type : NonVolatile
Row Status : Active

[7mPress to continue or to quit: [m [60;D [KGroup Name : initial
Context Prefix :
Security Model : USM
Security Level : Authentication No-Privacy
Context Match : Exact
Read View : defaultUserView
Write View : defaultUserView
Notify View : defaultNotifyView
Storage Type : NonVolatile
Row Status : Active

Group Name : v1v2c_ro
Context Prefix :
Security Model : snmpv1
Security Level : No-Authentication No-Privacy
Context Match : Exact
Read View : defaultUserView
Write View :
Notify View : defaultNotifyView
Storage Type : NonVolatile
Row Status : Active

Group Name : v1v2c_ro
[7mPress to continue or to quit: [m [60;D [KContext Prefix :
Security Model : snmpv2c
Security Level : No-Authentication No-Privacy
Context Match : Exact
Read View : defaultUserView
Write View :
Notify View : defaultNotifyView
Storage Type : NonVolatile
Row Status : Active

Group Name : v1v2c_rw
Context Prefix :
Security Model : snmpv1
Security Level : No-Authentication No-Privacy
Context Match : Exact
Read View : defaultUserView
Write View : defaultUserView
Notify View : defaultNotifyView
Storage Type : NonVolatile
Row Status : Active

Group Name : v1v2c_rw
Context Prefix :
[7mPress to continue or to quit: [m [60;D [KSecurity Model : snmpv2c
Security Level : No-Authentication No-Privacy
Context Match : Exact
Read View : defaultUserView
Write View : defaultUserView
Notify View : defaultNotifyView
Storage Type : NonVolatile
Row Status : Active

Group Name : v1v2cNotifyGroup
Context Prefix :
Security Model : snmpv1
Security Level : No-Authentication No-Privacy
Context Match : Exact
Read View :
Write View :
Notify View : defaultNotifyView
Storage Type : NonVolatile
Row Status : Active

Group Name : v1v2cNotifyGroup
Context Prefix :
Security Model : snmpv2c
[7mPress to continue or to quit: [m [60;D [KSecurity Level : No-Authentication No-Privacy
Context Match : Exact
Read View :
Write View :
Notify View : defaultNotifyView
Storage Type : NonVolatile
Row Status : Active

Total num. of entries in vacmAccessTable : 9
Slot-1 ADM.4 #

Slot-1 ADM.4 #

[KSlot-1 ADM.4 # show configuration

#
# Module devmgr configuration.
#
configure snmp sysName "ADM"
configure snmp sysContact "support@extremenetworks.com, +1 888 257 3000"
configure timezone -180
configure slot 1 module X440-24t
configure sys-recovery-level slot 1 reset
configure slot 2 module X440-24t
configure sys-recovery-level slot 2 reset
configure slot 3 module X440-24t
configure sys-recovery-level slot 3 reset
configure slot 4 module X440-24p
configure sys-recovery-level slot 4 reset
configure slot 5 module X440-48t
configure sys-recovery-level slot 5 reset

#
configure snmpv3 delete community "private"
configure snmpv3 delete community "public"
configure snmpv3 add group "v1v2cNotifyGroup" user "v1v2cNotifyUser1" sec-model snmpv2c
configure snmpv3 add group "v1v2cNotifyGroup" user "v1v2cNotifyUser2" sec-model snmpv2c
configure snmpv3 add community "3gb@t!" name "3gb@t!" user "v1v2c_ro"
configure snmpv3 add community "3gb@t!rw" name "3gb@t!rw" user "v1v2c_rw"
configure snmpv3 add community "v1v2cNotifyComm1" name "ST.173146567.10550" user "v1v2cNotifyUser1"
configure snmpv3 add community "v1v2cNotifyComm2" name "ST.173146567.10550" user "v1v2cNotifyUser2"
configure snmpv3 add target-addr "v1v2cNotifyTAddr1" param "v1v2cNotifyParam1" ipaddress 10.82.1.199 transport-port 10550 from 10.82.1.254 tag-list "defaultNotify"
configure snmpv3 add target-params "v1v2NotifyParam1" user "v1v2NotifyUser1" mp-model snmpv2c sec-model snmpv2c sec-level noauth
configure snmpv3 add target-params "v1v2cNotifyParam1" user "v1v2cNotifyUser2" mp-model snmpv2c sec-model snmpv2c sec-level noauth
configure snmp add notification-log default

# Module xmlc configuration.
#
create xml-notification target ridgeline_10.82.1.199 url http://10.82.1.199:8080/xos/webservice vr VR-Mgmt
configure xml-notification target ridgeline_10.82.1.199 user admin encrypted-auth YWRtaW46ZXBpY2VudGVy
enable xml-notification ridgeline_10.82.1.199
configure xml-notification target ridgeline_10.82.1.199 add idMgr

5df2b8f85841482c93825602bd59b94f_RackMultipart20150707-12764-1erihur-snmp_config_inline.png

11 REPLIES 11

Tavares_Belmont
New Contributor II
After clear the counters and tried to add device again:

Slot-1 ADM.36 # show snmp vr "VR-Default"SNMP access : Enabled
SNMP ifMib ifAlias size : Default
SNMP Notifications : Enabled
SNMP Notification Receivers :
Destination Address : 10.82.1.199:10550
Source Address : 10.82.1.254
Version : v2c Type : Trap
Timeout : - Retries : -

SNMP stats: InPkts 7790 OutPkts 10508 Errors 17 AuthErrors 6
Gets 320 GetNexts 2738 Sets 162 Drops 0
SNMP traps: Sent 2718 AuthTraps Enabled
SNMP Inform: Sent 0 Retries 0 Failed 0

Tavares_Belmont
New Contributor II
Hello Izzet,

I have the packet capture dump with wireshark can i send you?

So, i have one ticket open with you i think can you check please?

Case number: 01125731

Slot-1 ADM.1 # show snmp VR-DefaultSNMP access : Enabled
SNMP ifMib ifAlias size : Default
SNMP Notifications : Enabled
SNMP Notification Receivers :
Destination Address : 10.82.1.199:10550
Source Address : 10.82.1.254
Version : v2c Type : Trap
Timeout : - Retries : -

SNMP stats: InPkts 7333 OutPkts 10051 Errors 17 AuthErrors 6
Gets 301 GetNexts 2577 Sets 160 Drops 0
SNMP traps: Sent 2718 AuthTraps Enabled
SNMP Inform: Sent 0 Retries 0 Failed 0

-------------------------------------------------------------------------------------------------------------------

Slot-1 ADM.15 # show snmpv3 counters
snmpUnknownSecurityModels : 0
snmpInvalidMessages : 0
snmpUnknownPDUHandlers : 0
usmStatsUnsupportedSecLevels : 0
usmStatsNotInTimeWindows : 0
usmStatsUnknownUserNames : 0
usmStatsUnknownEngineIDs : 0
usmStatsWrongDigests : 0
usmStatsDecryptionErrors : 0
----------------------------------------------------------------------------------------------------------------

Ty_Izzet
Extreme Employee
Tavares, you can also get further information on SNMP ingress and egress packets on the switch using the command 'show snmp VR-Default' and 'show snmpv3 counters'. This will also show any SNMP errors, AuthErrors, and Drops. Overall this will help isolate the issue further to whether the issue is within Ridgeline or the switch. It would be recommended to clear the counters before trying to add the device and comparing the mentioned outputs.

However, I do agree that we need to take a closer look by opening a case, but the above will help.

Ram3
Extreme Employee
Sorry to hear that. Please open a case with GTAC for further analysis.
GTM-P2G8KFN