ExtremeCloud IQ
Questions and discussions about ExtremeCloud IQ
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Device in use by another VIQ

I've bought an aerohive ap230 and when I try to adopt to the cloud,it shows me this messageThe following devices failed: 02301511243675The device appears to be in use by another VIQ. Can you help me? Thanks

Event webhook

Hi allI am trying to add a new webhook via the API to link to the events / alarms (I am guessing that there are webhooks for those areas ?) but I cannot find any documentation that will advise what type of "message" to listen to ( link below), any ad...

IanP by New Contributor
  • 2061 Views
  • 2 replies
  • 1 kudos

Reliable use of 60 minute vouchers

Hello, I (teacher and wifi-admin at our school) want to use PPSK as Vouchers  for students with 60 minute duration after first login. However it seems that some (not all) students remain connected even after those 60 minutes (even days after) or can...

RaphaelS by New Contributor
  • 938 Views
  • 1 replies
  • 0 kudos

The device appears to be in use by another VIQ

I bought a used AP230 and I am trying to add it to the ExtremeCloud IQ  platform.During on-boarding I have received the message: “The device appears to be in use by another VIQ”.  The seller is non-responsive and technical support seems to be unwilli...

GregC1 by New Contributor
  • 628 Views
  • 2 replies
  • 0 kudos

Error Aerohive AP150W cannot speedtest above 200mb

Hello,I am having problems with the Aerohive AP150W.I have configured the 80mhz channel so that it can receive the highest bandwidth.But when speedtest, the bandwidth is always limited to less than 200mb. My network connection is 300mb.I used Aerohiv...

DurZ by New Contributor
  • 930 Views
  • 1 replies
  • 0 kudos
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