Guide for Assign several AP130 to ExtremeCloud IQ Connect

[AUHA]

Hello, I work in a hospital that have HiveManager NG and around of 50-60 AP130 connected and around 43 AP130 planned to be connected but recently license has expired, they asked me to find a free version with basic and simple management for the access points, after some search I found Connect Version. it has the basic needed feature.

I took one new AP130 and updated it firmware to latest (HiveOS 10.4r3) but it didn't connect to the cloud.

We followed the firewall guide but no luck.

I need to know if there is any guide to particularly assign AP130 in ExtremeCloud IQ Connect.

I have viewed YouTube channel but didn't find what I want.

your help is really appreciated.

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Mohamed Yossri
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[Christoph_S]

Hello Mohamed,

1 - Have you been able to onboard the AP into XIQ Connect?
2 - Have you reset the AP back to factory default (reset button down 10 secs)
3 - Is the AP pulling an IP address?
4 - Can you ping and SSH into it?
5 - If you can SSH into it follow this article for some troubleshooting tips: https://extremeportal.force.com/ExtrArticleDetail?an=000057794

I hope this helps,
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Christoph S.
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