This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

I have 4 HiveAP 350 set to FCC and would like to change them to EU

I have 4 HiveAP 350 set to FCC and would like to change them to EU

Aandree05
New Contributor

‎01-22-2023 06:52 AM

Hi, I bought 4 HiveAP 350 and registered them to my ExtremeCloud IQ but when I try to change them to another country I get an error saying they are FCC and I can only change if they are World or EU. I cannot create an account with the support portal, is it still possible to change them to EU?

Also, what difference would the country make?

 

0 Kudos
2 REPLIES 2

James_A
Valued Contributor

‎01-23-2023 07:42 AM

A few years ago the FCC introduced rules that effectively prohibited changing the country code on wireless APs sold in the US. So you can't change FCC-locked hardware to any other country code. So no, you can't change them to EU.

Very recent APs like the AP5010 have managed to have a single worldwide SKU, but I don't know how Extreme managed to do that.

0 Kudos

Aandree05
New Contributor
In response to James_A

‎01-23-2023 11:44 AM

I’ve seen other posts where they said it was possible to be changed by the support engineers but o cannot create an account, the system does not let me with a personal account, is it really not possible to change it??

 

Also, any ideas on what this implicates? If I leave it as US?

0 Kudos
GTM-P2G8KFN