sr2024 Firmware update and ip web access

[linniao]

hello Dear everyone,

I have an aerohive sr2024. Since it has not been used for a long time, its firmware version is out of date.  I want to update it manually, but I cannot find the required file.

Besides, I want to access the web page of the switch through the ip address to configure it, what should I do?

Would it be possible to receive a link so that I can download?

2946739703lyh@gmail.com

 Grateful

[SamPirok · Accepted solution]

Hi @linniao, I’ve emailed you the instructions on how to get the firmware files you need to update your switch. Unfortunately there is no Web UI for these devices, so you’ll need to update via the CLI instead.  

@maciox55, the SR20xx and SR21xx series are not supported in ExtremeCloud IQ, I’m afraid they are only supported on the legacy controller called HiveManager Classic. A quick way to tell what devices are supported in ExtremeCloud IQ is to go to the Monitor> Devices section and try to add a simulated device, the list of available simulated devices is also a list of all the devices ExtremeCloud IQ supports. I’m sorry I don’t have better news here. 

[linniao]

HI ！The current firmware version is Version: HiveOS 6.1r1 release build1261
Build time: Mon Jun 24 15:05:01 UTC 2013
Build cookie: 20130624-0989
Platform: SR2024
Bootloader ver: v0.0.1.12
TPM ver: v1.2.35.8
 The problem I encountered is the same as maciox55: web ui gives me a 503 error

[maciox55]

Error I receive when trying to download the firmware image from an http server.

Thank you @Sam Pirok  for letting me know about the web UI, I find it strange it still have a web server running to render that 503 message, anyway, I take it the only way to configure the Switch is through CLI or the ECIQ (when I tried to add the serial number it stated its not supported)?

Uploading the firmware didn’t work.

[SamPirok]

Also, my apologies, looks like the SR20xx series doesn’t have a Web UI. Just wanted to let you know there’s nothing wrong on your side of things, sorry for the confusion there. 

[SamPirok]

Thank you for letting me know. We have an alternative method of updating the firmware of your switch via the the CLI, could you try that for me instead?