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XCC VE6120 Large 10.06.02.0021 - AP's not pulling switch port info through

XCC VE6120 Large 10.06.02.0021 - AP's not pulling switch port info through

bradley_tate200
New Contributor

Hello,

 

I was wondering if anyone was able to assist/suggest anything regarding XCC Wireless?

 

We are having a issue where the AP's we have connected are not pulling through the switch port information when looking at the devce list.

Please see below:

bradley_tate200_0-1689256512896.png

 

Any ideas?

LLDP is working as we can see the info when looking at the switches?

We are running a mixture of ERS 4950GTSPWR+ and VOSS 5420 Switches.

 

6 REPLIES 6

Jan_Reister
Contributor

How did you onboard this AP?

The IP and mac address should be reported by the AP via the tunnel to the controller. Can you SSH into it?

The AP was onboarded via the adoption tab under configuration, plugged the AP into the switch and then it automatically found itself.

We also have a DNS record so the AP's dont have to complete there discovery.

 

bradley_tate200_1-1689256469611.png

The AP is getting IP and MAC but still pulling through Switch port info

GTM-P2G8KFN