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How to restore factory default AP 4610-ROW?

jeon_min
New Contributor II
I have an AP 4610-ROW but I can't loggin because I don't have user and password. How can I make a password recovery or reset to factory default this AP?

altitude How do I reset my 4610 device to CLI mode?
If not, please ask your controller how to do it.

controller version : WM3700 5.4.4.0-047R

Altitude 4610 model

6 REPLIES 6

Daniel_Melhaf
New Contributor
At the moment we got 9 APs connected with one Switch. With the Application "APDiscoverTool" none is shown. The problem consists since the upgrade to version 5.5.
All APs with the version 5.X are working fine. 9 APs, which are lying right before, seem to have an older verion. (Mfg. Date 29SEP10)
I configured the IP like it is described in the Link -> 168.254.166.2 // MAC address was the : A61C -> 166.28
Still no APs is found.

Vellachery__Sum
Contributor
Daniel,

Could you please check, if there is a hard reset button in the AP and try resetting? If not, try the Motorola_AP_Discover_Tool to reset it to it's default configuration. The procedure is more or less similar as shown below:-

http://www.smartpctricks.com/2014/11/reset-motorola-access-point-ap6532.html

Daniel_Melhaf
New Contributor
Hello,

how can i Reset my AP 4610-ROW without ip-Adress?

I use a WM 3700. But i cant see the AP in the Dashboard

Vellachery__Sum
Contributor
Jeon,

One more add-ons.

As a last resort even you could try the Motorola_AP_Discover_Tool to reset it to it's default configuration. The procedure is more or less similar.