how to connect to extreme identify wireless c35 by using console port?

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  • Updated 7 months ago
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ı don't connect this device with admin ports by using console cable 
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Hasan Güngör

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Posted 7 months ago

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Doug Hyde, Technical Support Manager

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Hasan Güngör

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I tried this but it does not
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Hasan Güngör

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yes of course 
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Doug Hyde, Technical Support Manager

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try rebooting the c35 with the console attached, hit enter a few times after the power cycle to see if anything prints to the screen
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Hasan Güngör

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it does not work .the another thing is that devices's digital screen has no prints.
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Doug Hyde, Technical Support Manager

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I saw that too, sorry this happened. That's why I was hoping you could at least see the bootup cycle and try to recover. 

I would contact the GTAC at this point... https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-contact-Extreme-Networks-Global-Tec... 
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Hasan Güngör

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thanks
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Umut Aydin, Escalation Support Engineer

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Selam Hasan,

try serial port 115200 and it should work.

Regards
Umut Aydin
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Hasan Güngör

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selamlar,
denedim ancak olmadı.reset attım ama yine olmadı ön taraftaki digital ekranda siyah çizgiler mevcut bu cihazın bozuk olduğunu gösterir mi?
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Umut Aydin, Escalation Support Engineer

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Merhaba,

digital ekrani aletin üretici firmanin kullandigini tahmin ediyorum. Bizim programda/Wifi kullanima kapali onun icin herhangi bir sonuc elde edemiyoruz. Ama hersey denendigine göre aletin degistirilmesinde bence bir sakinca yok. Buna ragmen Case acmaniz lazim orda arkadaslar size yardimci olacaklar.

Iyi isler

Umut Aydin

#########FYI
Changig serail port doesn't work as well .
Please open a case and replace the controller.