Network Management & Authentication
A forum for all network management and authentication platform topics
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Resolved! A stale record of the device was found in the redirector for a secondhand AP30
Just purchased a secondhand AP30 and tried to onboard it and got the Stale Record error.The previous owner swears he removed it from all applicable places but still got the error.@SamPirok: Can you please assist in releasing Serial 00301901221919 ?Ma...
Resolved! A stale record was found in the redirector
Hi, I purchased 2 access points from someone through Facebook marketplace. The s/n are 01501909130043 and 01501909130014. If someone could release them so I can onboard them I would greatly appreciate it. Thank you in advanced.
Need help removing Stale Record from Redirector (Second Hand AP305C)
Hello,I recently purchased a second-hand AP305C. The previous owner confirmed that they have already removed the device from their ExtremeCloud IQ account, but I am still unable to onboard it.When trying to add the device, I get the specific error: '...
Experience with PPSK Cloud Authentication on IQ Engine based Wifi APs
Hi all,Currently I wanted to ask everyone what their experience is with PPSK Cloud based Authentication via ExtremeCloudIQ.Our experience is that since the start of 2025 last year, the feature is starting to become unusable.We are utilizing this feat...
School Guest Network
Hello, I'm a tech for a school district and recently I've been looking for ways to improve our guest network implementation. Currently it is just a psk SSID. It used to have the password manually updated every couple weeks and put into a document tha...
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