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Unble to Upload SSL Certificate

I have been trying to upload a new certificate on the Extreme IQ portal version 21.1.23.4-IQVA using a PEM file with all certificate, keys, root and intermediate certificate but it keeps on failing with error - The certificate file ******24-25chain.p...

Second-hand AP250 onboarding error: Device/serial already registered to another account

Hello!I recently purchased a second-hand AP250 on eBay for my personal home lab. When attempting to onboard the serial number to my free Extreme Cloud IQ account, I receive the error stating it is already registered to another account or redirector.I...

Looking for AP5010 firmware file AP5010 is stuck on HiveOS 10.5r0

Hi everyone,I picked up a used AP5010 on eBay that's running HiveOS 10.5r0 from 2022. I'm trying to get it updated and added to ExtremeCloud IQ, but I'm stuck.When I try to claim it, I get:"A stale record of the device was found in the redirector"I'v...

Resolved! Need to unbind legacy APs from unknown VIQ account (No Invoice)

Hi team,I am trying to unbind 3 legacy access points from an old, unknown ExtremeCloud IQ (VIQ) account.These were deployed several years ago by a former IT staff member who is no longer with our company, and we do not have the original purchase invo...

Self registration CWP using 802.1x credentials to register and receive PPSK for BYOD devices

@SamPirok I can't find any documentation that clearly explains this but is it possible to have a CWP with self registration that forces the client to use their existing AD/radius details to register and therefore then assigns them a PPSK for their B...

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