How to Force “pendingAccess” to Refresh Automatically for Sponsored Guests

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  • Updated 3 years ago
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Summary: When doing sponsored guest registration for internet, the guest never knows when registration has been successful. These instructions will show you how to set up the page to refresh automatically upon sponsorship approval for the guest.

Environment: Extreme Netsight and NAC Manger

Steps:

1. Log into NAC http://<NAC_IP_Address>:8080




2. Go to Tools > Management and Configuration > Advanced Configurations


3. In the left pane, go to Portal Configurations > Default > Web Site Configuration > Look and Feel. Then in the right pane, click on Message Strings:


4. Find the “pendingApproval” message string


5. Double click to edit the string. When editing, add this into the message string exactly as shown <meta http-equiv="refresh" content="60" />




6. This will force the page (example shown below) to refresh every 60 seconds until approved.


Once sponsorship has been granted and the page refreshes, you’ll receive the access granted page.
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Joseph Burnsworth

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Posted 3 years ago

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Drew C., Community Manager

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Hi Joseph,
First, thank you for posting this!  I don't know how it got missed, but it sounds like something that we should write a GTAC Knowledge article for (if one doesn't exist).
Second, your image links appear to be broken :(  If you can share new URLs with me here, I'll update the post so they are displayed.

-Drew
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Joseph Burnsworth

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Never a problem! Glad I could help and I hope this document does. May I send you the document? I cannot make the server that the pictures are on a public facing server.
(Edited)
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Drew C., Community Manager

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Absolutely!  I'll email you now so you can get my address.
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Drew C., Community Manager

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The OP has been updated to include the images.  I've also converted this conversation to an "Article."
Joseph, thanks for sharing!  This is exactly what we want more of in our community!
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Joseph Burnsworth

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Always a pleasure. Glad I can help :)
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Ryan Mathews, Alum

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Got to say Joseph, you've joined the Hub in style.  In less than a two weeks time, you've already accumulated 534 points.  Very impressive!

I had to do a double take based on your join date.

Thanks for making a positive contribution to our Community from the get go.  Really good stuff!
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Joseph Burnsworth

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Thank you very much for the compliment! Trying to pay back all the help that has been given to me :)