SNMP Contact Lost in NetSight but restored on next poll cycle

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Hello
together,

ich have a Problem with my Netsigt.
The Device in NetSight appears down but comes up on next status poll.

I have seen a solution from GTAC:
https://gtacknowledge.extremenetworks.com/articles/Solution/SNMP-Contact-Lost-in-NetSight-but-restor...

And here is the Problem. In my Netsigt installation, i have under SNMP only:
"Maximum number of devices to contact at once:"
the other two options are not here.

By Ping, all three options are available. 


What can I do?

My Netsight Version is: 7.0.4.29

thanks.
Alexander
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Alexander

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Posted 2 years ago

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Bastian Sprotte, Employee

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Hello,
just start with some more details.
How many SNMP devices you have in Netsight.
What kind devices (type EXOS/EOS/other vendors) are get lost, all or just some special one.
Did it worked before or is that an new install.
regards
BAstian
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Alexander

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Hi BAstian,
we have in Netsight 112 EXOS devices.
The devices where have the Problem, are all in another location (47) where is connected by vpn.
No the problem is all the time.
But I think when I can change the timeout to a higher value can help me.

regards
Alexander