Access point with disabled radios still works. I wonder how it is possible.

[marek_szymonsk1]

Hi colleagues,

HiveManager 12.8.3.3-NGVAFEB19

AP630 - 10.0r4

I switched off both radios, saved and updated configuration. Access point shows WiFi0 and WiFi1 power Down. But it still supports clients. From CLI I can see that radios are UP. Have you seen this before? I'm wondering how it is possible.

I tried also with AP650 - same issue.

But

I did same test with AP390 - and it works as expected, radio is off.

It looks very weird to me. I used to work with HiveManager Classic and changed to HiveManager 12 not so long ago. Maybe I'm doing something wrong. I appreciate any feedback.

Marek

[samantha_lynn]

Thank you for sending that data to me. I'm not seeing the wifi no/shut command in the running configuration. I think at this point we'll need to open a support ticket to investigate why the update isn't applying correctly.

[samantha_lynn]

Thank you for those screen shots, that would suggest to me that the update isn't going through properly. Could you SSH in to an AP, enable the following debugs, push a complete configuration out to the device again, get tech data, and email that to me at communityhelp@aerohive.com? The debugs will tell me if the update had any issues and the tech data will have your running configuration in there, so I can check to see what configuration commands were applied to the AP to see if your settings are making it out or not.

CAPWAP debugs: 

_debug capwap info 

_debug capwap basic 

_debug capwap stat 

These will be erased if the AP reboots. You can also manually disable these at any time by adding "no" to the start of the command; for example "no _debug capwap info".  

How to get tech data:

HiveManager (formerly NG)-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager 

Or from the device CLI if that's easier-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI