Aerohive APs appears to be in use under another VIQ

[gsiemens]

I just purchased a used AP250 and was told it is de-registered, but I can't seem to register it.

Serial number is 02501810300415

[SamPirok]

Hi @aarcigagts, thank you for reaching out. Unfortunately the SR22xx and SR23xx use a different registration server that I do not have access to. For help with these devices, you'll need to open a support case on our Extreme Portal, and request they remove the old registration for you. I'm sorry I couldn't be more helpful here. Please let me know if I can help with anything else.  

[gsiemens]

@Sam Pirok ​

[SamPirok]

Hi @gsiemens, thanks for the mention here, that device should be free to add to your inventory now. Please let me know if I can help with anything else!​

[aarcigagts]

Hi! just joined the community, sorry to necropost! 

Could you kindly help with the following Aerohive unit with which I am having the same problem as OP?

I would greatly appreciate it!

Aerohive AH-SR2324P

Serial: 23241602250013