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Aerohive APs appears to be in use under another VIQ

Aerohive APs appears to be in use under another VIQ

gsiemens
New Contributor
I just purchased a used AP250 and was told it is de-registered, but I can't seem to register it.

Serial number is 02501810300415
4 REPLIES 4

SamPirok
Community Manager Community Manager
Community Manager

Hi @aarcigagts, thank you for reaching out. Unfortunately the SR22xx and SR23xx use a different registration server that I do not have access to. For help with these devices, you'll need to open a support case on our Extreme Portal, and request they remove the old registration for you. I'm sorry I couldn't be more helpful here. Please let me know if I can help with anything else.  

gsiemens
New Contributor

SamPirok
Community Manager Community Manager
Community Manager
Hi @gsiemens, thanks for the mention here, that device should be free to add to your inventory now. Please let me know if I can help with anything else!​

Hi! just joined the community, sorry to necropost! 

Could you kindly help with the following Aerohive unit with which I am having the same problem as OP?

I would greatly appreciate it!

Aerohive AH-SR2324P

Serial: 23241602250013

 

GTM-P2G8KFN