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AP 250 stuck with orange light. Tried to hard rest it but without succes. Any ideea?

AP 250 stuck with orange light. Tried to hard rest it but without succes. Any ideea?

dragosadrianant
New Contributor

‎01-31-2019 08:50 AM

AP 250 stuck with orange light. Tried to hard rest it but without succes. Any ideea?
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6 REPLIES 6

denisphan2k17
New Contributor

‎11-28-2019 09:09 AM

Hi,

I think some lots of AP250 having this problem.IMO, maybe module wifi1 was damaged then hangs up the device booting process.

Thank

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AnonymousM
Valued Contributor II

‎07-17-2019 09:30 PM

I have struck the same problem on 2x AP250s running 10.0r5

atatc could not resolve over a remote session, and arranged an RMA.

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dragosadrianant
New Contributor

‎01-31-2019 08:37 PM

Hi Sam,

I don't have the ability to open a case. Please advise.

Regards
Dragos

On Thu, 31 Jan 2019, 20:34 Aerohive
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samantha_lynn
Esteemed Contributor III

‎01-31-2019 08:34 PM

We'll need to try a TFTP flash to see if we can end the boot loop the AP is stuck in. Unfortunately that password isn't something we can share, we'll need to make a technical support case and schedule a call with a technician so they can enter it for you. If you don't have the ability to open a case via Hive Community, please email me directly and we'll discuss our options from there.

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GTM-P2G8KFN