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AP 250 stuck with orange light. Tried to hard rest it but without succes. Any ideea?

AP 250 stuck with orange light. Tried to hard rest it but without succes. Any ideea?

dragosadrianant
New Contributor
AP 250 stuck with orange light. Tried to hard rest it but without succes. Any ideea?
6 REPLIES 6

denisphan2k17
New Contributor

Hi,

I think some lots of AP250 having this problem.IMO, maybe module wifi1 was damaged then hangs up the device booting process.

Thank

AnonymousM
Valued Contributor II

I have struck the same problem on 2x AP250s running 10.0r5

atatc could not resolve over a remote session, and arranged an RMA.

dragosadrianant
New Contributor
Hi Sam,

I don't have the ability to open a case. Please advise.

Regards
Dragos

On Thu, 31 Jan 2019, 20:34 Aerohive

samantha_lynn
Esteemed Contributor III

We'll need to try a TFTP flash to see if we can end the boot loop the AP is stuck in. Unfortunately that password isn't something we can share, we'll need to make a technical support case and schedule a call with a technician so they can enter it for you. If you don't have the ability to open a case via Hive Community, please email me directly and we'll discuss our options from there.

GTM-P2G8KFN