AP's being slammed by multicast requests? LLC packets are hitting 40,000. Our ssids are on different vlans. Any guidance one how to correct this problem is greatly appreciated. Thanks!

[donotusemhudgen]

AP's being slammed by multicast requests? LLC packets are hitting 40,000. Our ssids are on different vlans. Any guidance one how to correct this problem is greatly appreciated. Thanks!

[jnesci]

I had the exact same problem with Chromebooks. Here's what I did to minimize my problems (hopefully you're managing them in the Google Admin Console):

1)Disable or Restrict Auto Updates

In Admin console go to:

Device Management

Chrome Management (on left)

Device Settings

Device Update Settings section

Turn off auto updates OR Restrict to version at most 69.*

2)Disable Caching/Pre-fetching

Device Management

Chrome Management (on left)

User Settings

User Experience section

DNS Pre-fetching - change to never

Network Prediction - change to Do Not predict network actions

[donotusemhudgen]

@Sam Pirok​ , thanks for your response. I got swamped yesterday and wasn't able to run wireshark, but I will get on that this morning.

@Joe Nesci​ , we have a mix of chromebooks and macbooks and the occasional teacher phone. Mostly chromebooks at this point.

[jnesci]

Matt,

What kind of devices are you using on your wireless network?

[samantha_lynn]

If you can run a packet capture, I can give you some places to look for this issue. The following guide will walk you through the packet capture process, for reference, depending on your HiveManager platform:

HiveManager Classic (myhive.aerohive.com): https://thehivecommunity.aerohive.com/s/article/Packet-Capture

HiveManager (formerly NG, cloud.aerohive.com): https://thehivecommunity.aerohive.com/s/article/Packet-Capture-in-NG