Again - with a proper factory-reset, and added successfully into NG, it should come up successfully
- To do a factory default reset, you have 2 options:
- Hold down the reset button for about 10 seconds. The LED should start to blink slowly.
- PREFERRED: Connect to your AP via ssh, enter "reset config"
- Ensure you are not blocking outgoing traffic from you AP. Especially the following ports must be open:
- In addition, DNS must work in your environment, and ideally NTP as well. If unsure, ensure that UDP 53 and UDP 123 are open on your Firewall as well (for outgoing traffic).
If this still doesn't work, you can try to put in a Hivemanager host name manually, but these are different per region and change... you can try with the European Master server in Ireland: hmng-prd-ie-cwpm-01.aerohive.com.
But a better way to troubleshoot this is to connect to your AP by ssh, and run the following command:
show capwap client
Post it here, as this shows all Capwap server settings and the current state. Sometimes it can happen that an AP is still stuck somewhere.
