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Cannot deploy new policy to AP130 and AP1130. HiveOS is 6.5r4 because anything newer causes continual reboots of access points

Cannot deploy new policy to AP130 and AP1130. HiveOS is 6.5r4 because anything newer causes continual reboots of access points

AnonymousM
Valued Contributor II

‎08-22-2019 08:08 PM

Cannot deploy new policy to AP130 and AP1130. HiveOS is 6.5r4 because anything newer causes continual reboots of access points
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7 REPLIES 7

samantha_lynn
Esteemed Contributor III

‎09-11-2019 07:00 PM

Can you confirm that your DNS can resolve  https://cloud-va.aerohive.com? If it can, we may need to file a case to look further in to this with you.

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jsains
New Contributor

‎09-05-2019 11:38 PM

I permit all outbound ports on my firewalls. I do not use content filters.

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samantha_lynn
Esteemed Contributor III

‎09-05-2019 06:56 PM

Thank you for trying that for me. Since we can rule out a configuration issue, can you confirm if you have UDP 12222 and TCP 443 allowing outbound traffic on your firewall and any content filters you have?

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AnonymousM
Valued Contributor II

‎09-05-2019 06:44 PM

E-mail reply apparently didn't post. See below:

 

Removed CWP requirement attempted update. Failed. Following message:

The CLI 'save config https://cloud-va.aerohive.com:443/afs-webapp/configuration/8883/885BDD0FDC40-deviceFull.config current admin VHM-INTTGNRB password *** basic no-prompt' execute failed, cause by: The Aerohive device was unable to save the configuration to flash memory. Reboot the Aerohive device and try again. If this problem persists, contact Aerohive Support.

Rebooted AP. Attempted second update. Received same message

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GTM-P2G8KFN