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Cannot update app signature or activate configuration on AP230.

Cannot update app signature or activate configuration on AP230.

AnonymousM
Valued Contributor II

I received 3 new AP230. 2 of them were able to be hooked up fine. The other one I cannot upload and activate configuration. As well I cannot upload and activate the Application Signatures. When I look at the App signature file version it is 255.255.255. I get errors when trying to do both of those. Error for app signature is the signature dpi is not compatible. Error for configuration is an error occurred when executing the following CLI command: config rollback next-reboot.

I was able to upload and activate hiveOS Firmware as well change the country code.

 

I have tried restarting the AP as well as removing from HiveManager and re-adding.

 

Any help or suggestions to try something would be awesome.

Thanks

5 REPLIES 5

samantha_lynn
Esteemed Contributor III

Could you follow the steps in this guide and let me know if you still see the application signature at 255.255.255?

https://thehivecommunity.aerohive.com/s/article/Application-Signature-File-shows-255-255-255

GTM-P2G8KFN