Captive portal for UPA is not working

[nocdl]

Hello,

I'm deploying a new SSID with PPSK as SSID authentication and I've enabled captive portal to show User policy Acceptance page but that page is never showed after user login and therefor users get access to internet without accepting the UPA.

I'm deploying the SSID from HiveManager NG, I've checked firewall policy and it allows all input and output traffic.

Thanks.

[samantha_lynn]

Thank you for sending that data over, I'm seeing the CWP configuration in the running configuration, which is good news. I'm also seeing successful CWP pass messages in the buffered log: 2019-07-10 18:29:25 debug  ah_auth: [auth_info]: CWP passed, MDM passed or disabled, notify FE Completed(4) <clientmacredacted>. Is it possible these users passed the CWP recently and could still be in the CWP cache? If that doesn't seem likely, I would recommend opening a case to investigate the false CWP passes we're seeing.

[nocdl]

Hello,

I just sent the tech data to  communityhelp@aerohive.com

Thanks.

[samantha_lynn]

That sounds more like the configuration isn't making it to the AP properly, could you send tech data from an AP to communityhelp@aerohive.com? I can take a look at the running configuration and a few other things to see if I can narrow down the issue here.

[nocdl]

Hell,

once connected and logged into the wireless users can navigate without accepting UPA and CWP doesn't bring up, portal doesn't appear when I navigate to 1.1.1.1 either.

Thanks.