Captive portal for UPA is not working

[nocdl]

Hello,

I'm deploying a new SSID with PPSK as SSID authentication and I've enabled captive portal to show User policy Acceptance page but that page is never showed after user login and therefor users get access to internet without accepting the UPA.

I'm deploying the SSID from HiveManager NG, I've checked firewall policy and it allows all input and output traffic.

Thanks.

[samantha_lynn]

Are users able to browse once they are connected? Typically if we don't see the CWP pop up right away, we will see it when we open a browser. If the browser doesn't bring the CWP up, but the clients aren't able to reach the internet, try navigating to 1.1.1.1 to see if that will pull up the CWP. Please let me know the results of these tests.