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Client connection down and then up and then down "Station ec35:8650:1eb8 is deauthenticated from c413:e2d0:fca5 thru SSID" Station ec35:8650:1eb8 was authenticated on c413:e2d0:fca5 through SSID any idea?

Client connection down and then up and then down "Station ec35:8650:1eb8 is deauthenticated from c413:e2d0:fca5 thru SSID" Station ec35:8650:1eb8 was authenticated on c413:e2d0:fca5 through SSID any idea?

kwaters
New Contributor

Client connection down and then up and then down

"Station ec35:8650:1eb8 is deauthenticated from c413:e2d0:fca5 thru SSID" Station ec35:8650:1eb8 was authenticated on c413:e2d0:fca5 through SSID 

any idea? 

10 REPLIES 10

matt_nissen
New Contributor

Was this ever resolved? i'm having the same problem.

samantha_lynn
Esteemed Contributor III

Thank you Greg, I've sent you a detailed break down of what I see in the data and what we can do to adjust from here. Overall I'm seeing a great deal of interference on the 2.4GHz radio, and a moderate amount on the 5GHz radio, which could cause the issues you're seeing. Let me know if I can clarify anything in the explanation I emailed to you.

AnonymousM
Valued Contributor II

Ok, I sent you the .gz file. Thank you, hope to hear form you ASAP.

samantha_lynn
Esteemed Contributor III

Could you SSH in to the AP you are experiencing issues with and run the following commands?

 

_debug auth basic

_debug auth verbose

 

Then try to connect to this AP a couple more times to replicate the issue. Once that is done, please collect tech data and send that to me. Feel free to email it directly to me at communityhelp@aerohive.com.

 

AnonymousM
Valued Contributor II

I'm having the same issue.

Deauthenticated frequently. I have only HTTP, HTTPS, DNS, and DCHP allowed through the firewall, everything else is Deny. Any tips?

GTM-P2G8KFN