Clients are disconnected when roaming between ap

[angel_sardon_ma]

Hi,

I have a problem with AP130. I have 4 and my clients are disconnected each time that they change of AP.

I dont know if it is a problem of roaming, if I must configure AP as DHCP servers....

I only could see that in the client information show a red dots in "defalt gateway ARP" and "DNS". Could be related? (I attach a screen shot)

When the client is disconnect the only way for reconect it is disable/enable the wifi in the end point user.

Any help will be welcome.

Thanks

[samantha_lynn]

Everything I looked at for the interference is detailed in the following guide, along with all of the troubleshooting steps I recommended: https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-NG

If you'd like to send me tech data from a problematic AP, I can look at the interference levels for you and let you know what I see.

[matt_nissen]

I'm receiving clients who will have red dots on their Default gateway and dns..... what advise did you give the OP?

[samantha_lynn · Accepted solution]

Thank you for that organization name. I was able to take a look at your configuration which all seemed fine, and then I noticed we were seeing some heavy interference on both radios. I emailed you the details, but we'll want to start working on cleaning up the airspace so we can fully pass traffic.

@Nam Nguyen Thac​ , if you would like to send me tech data I can let you know what your interference levels look like. If you'd like to try troubleshooting RF interference on your own, here is a guide that can help with that- https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-NG

[angel_sardon_ma]

Hi Sam,

The Organitation is Mitula Group

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I´m very grateful with your help.

Thanks in advanced

Angel