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Dear All, Our Aerohive portal cloud has been upgraded in the last version. Since this upgrade one layer is missing monitor > device. Do you know if there is a problem about it ? Thanks for your help, Best regards, Seb

Dear All, Our Aerohive portal cloud has been upgraded in the last version. Since this upgrade one layer is missing monitor > device. Do you know if there is a problem about it ? Thanks for your help, Best regards, Seb

sic-securite
New Contributor

‎02-10-2020 02:15 PM

  • Build version : 20.1.1.2
  • VIQ Id : 71553

 

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6 REPLIES 6

wlan-tech
New Contributor

‎02-11-2020 06:27 AM

This problem seem to relate language settings.

I have confirmed this problem on My VIQ too.

change language settings to English then this problem not occured.

 

Best regards.

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sic-securite
New Contributor

‎02-10-2020 03:38 PM

We have try with all browsers but that doesn't works...

I will check with our partner support.

Thanks for your help,

Best regards

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samantha_lynn
Esteemed Contributor III

‎02-10-2020 03:28 PM

Thank you for that screen shot. You'll want to open a technical support case for that issue so our engineers can assist you. You might also want to try a different browser, I just tested on our lab using the same RDC as you and I was able to see our device inventory on the Manage page. It looks like your account has partner support, so you'll want to contact your partner to begin a technical support case.

 

 

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sic-securite
New Contributor

‎02-10-2020 02:34 PM

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