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Dear All, Our Aerohive portal cloud has been upgraded in the last version. Since this upgrade one layer is missing monitor > device. Do you know if there is a problem about it ? Thanks for your help, Best regards, Seb

Dear All, Our Aerohive portal cloud has been upgraded in the last version. Since this upgrade one layer is missing monitor > device. Do you know if there is a problem about it ? Thanks for your help, Best regards, Seb

sic-securite
New Contributor
  • Build version : 20.1.1.2
  • VIQ Id : 71553

 

6 REPLIES 6

wlan-tech
New Contributor

This problem seem to relate language settings.

I have confirmed this problem on My VIQ too.

change language settings to English then this problem not occured.

 

Best regards.

sic-securite
New Contributor

We have try with all browsers but that doesn't works...

I will check with our partner support.

Thanks for your help,

Best regards

samantha_lynn
Esteemed Contributor III

Thank you for that screen shot. You'll want to open a technical support case for that issue so our engineers can assist you. You might also want to try a different browser, I just tested on our lab using the same RDC as you and I was able to see our device inventory on the Manage page. It looks like your account has partner support, so you'll want to contact your partner to begin a technical support case.

 

 

sic-securite
New Contributor

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