Device Update failed error on multiple access points

[jurgen]

We've tried to update some AP-121 to the latest version of HiveOS, but the update fails and we receive the following error: "Device update Failed".

Rebooting and pushing a complete configuration before update, doesn't solve the issue.

[jurgen]

Hello,

This way it works to perform the update.

Does this mean we need to do it like this for all the remaining ap's?

[samantha_lynn]

I've emailed you the latest file for the AP121, please let me know if you need anything else.

[jurgen]

Hello,

I wanted to try this, but I need to upload an image file of the HiveOS. Where can I find this?

If I follow the downloads link on this site, I get a blank page? Also in the Hivemanager I can't find any download option.

[samantha_lynn]

Would you be able to try upgrading the firmware via the web GUI of the AP? You can get there by navigating to the IP address of the AP in the URL bar of your browser and logging in with the SSH credentials of the AP.