ebay AP already registered.

[itsupport45]

We bought two AP130's going cheap on ebay. One we have added to our Hivemanager without an issue. The other one is registered already. Now the seller has refunded us for the one without any argument - but is there anyway of using it?

[arryG]

Why two times if you have one registered and you didn't pay for the other and were refunded? If one did not arrive then you need to pay and trace through newgistics tracking number and make a refund. If you order from different accounts and receive one item before and one after, or not receive it at all, you should say so. If it came later, it is overdue due to a delivery contract, then you may use it without payment as you wish. But if I were you, I would point this out to the seller.

[itsupport45]

Great - thanks. I'll get out finance department to sort it.

[samantha_lynn]

The original user could remove it from their device inventory, which would remove the overlapping record and get rid of that error for you. Or if you can email me proof of purchase at communityhelp@aerohive.com, I can help free up that AP for you as well.