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Error 2 when moving AP from Select to Connect.

Error 2 when moving AP from Select to Connect.

wing_yeung
New Contributor

‎03-05-2019 06:34 PM

We are planning to move over the APs from Select to Connect, we have unmanaged one devices in Select but when we try added to Connect, we have an error: Error 2 A stake record of the device was found in the redirector. 

How should we proceed? Thank you , Wing

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1 REPLY 1

samantha_lynn
Esteemed Contributor III

‎03-05-2019 06:39 PM

Hello, please email me the serial number you are working with. As soon as I verify that the serial number is registered to your account, I can free the device up for you to add to the new HiveManager instance. My direct email is communityhelp@aerohive.com.

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GTM-P2G8KFN